Terms & Conditions

Terms & Conditions

Terms & Conditions

Effective Date:

September 17, 2025

General
  • Use of Hetk Rannahall is at your own risk.

  • BeachGroup OÜ is not liable for the loss, damage, or theft of personal items.

  • The venue is not responsible for injuries, health issues, or other accidents arising during activities, except in cases of gross negligence or intentional misconduct by the operator.

  • All visitors are required to follow instructions from staff and comply with safety rules.

Bookings and Payments
  • Bookings are only valid after successful prepayment or by arrangement with staff.

  • Late arrivals will not result in extended playtime.

  • Cancellations or modifications are allowed according to the current cancellation policy (for example, up to 24 hours before the booked time).

  • By making a payment, clients acknowledge and accept these terms and conditions.

Conduct in the Hall
  • Keep the hall and courts clean – use the provided bins.

  • Only permitted sports (beach soccer, tennis, volleyball, or other approved activities) may be played on the courts.

  • Glass containers, alcohol, and drugs are prohibited in the hall.

  • Smoking is only allowed in designated outdoor areas.

  • Pets are only permitted with prior approval from management.

  • Minor violations or disruptive behaviour may result in removal from the venue without refund.

Safety and Health
  • Ensure your health condition is suitable for physical activity before training or playing.

  • Warm up before playing and stay hydrated.

  • Notify staff immediately of any hazardous situations or faulty equipment.

  • First aid is located at the reception and in the kitchenette.

Equipment and Venue Use
  • Use the venue’s equipment responsibly and only for its intended purpose.

  • Report all damages to staff immediately.

  • Users are responsible for damaged or lost equipment.

  • Personal equipment storage is at your own risk.

Training and Events
  • Trainers and event organisers are responsible for the safe conduct of their groups.

  • Events hosted by the venue may limit access for regular visitors.

  • Photographs and videos may only be taken with management approval or participant consent.

Venue Rights
  • BeachGroup OÜ reserves the right to modify rules and prices, publishing updates on the website or social media.

  • The venue may refuse service to individuals who breach these rules.

  • Photographs or videos taken in the venue may be used for marketing materials with participant consent.

Privacy Policy

Privacy Policy

Privacy Policy

Effective Date:

September 17, 2025

BeachGroup OÜ collects and processes booking data (name, contact, payment information) solely for booking management, customer communication, and to fulfill legal obligations.

  • Payments are securely processed by Stripe; BeachGroup OÜ does not store credit card details.

  • Data is never transferred or sold to third parties, except as required by law.

  • You may request access, correction, or deletion of your data by contacting info@hetkrannahall.ee.

Hetk Rannahall, BeachGroup OÜ (Registry code: 17215650, VAT: EE102848681)